Customer support that doesn’t suck

September 13th, 2012

The technology industry is leading the way in good customer service, writes Alex Barrera.

Start-ups can’t pitch

August 28th, 2012

Alex Barrera says start-ups need to learn how to sell themselves better to stand out from the crowd.

What kind of future does Spain have?

August 16th, 2012

There are few options left for Spain if it wants to rescue itself from economic oblivion, writes Alex Barrera.

Towards a vision of greater perfection

July 30th, 2012

We need mediocre ideas just as much as we do the great ones, writes Alex Barrera. Only from an open war of ideas can healthy, sustainable ecosystems be forged.

Silicon Valley is losing its X Factor

May 29th, 2012

Silicon Valley is feeling flatter than ever before, writes Alex Barrera. Europe is where the really exciting innovation is happening in the internet industry today.

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